Effective date - November 15, 2022

The ptsx offers students a hassle-free full refund facility. Students can cancel their joining in the courses or programs and get a full refund anytime up to 30 days from the course or program start date or the date of their joining the course or program, whichever is later. However, the ptsx will not transfer the money to be adjusted against any other student. For further information, students can write to us at team@ptsx.org. 

Cancellation and incompletion of any courses or programs

In case of cancellation or incompletion of any courses or programs by the ptsx, students are eligible to get the entire fees of those courses or programs refunded, within 30 days.

Extra payment Refund Policy

In case the ptsx receives extra payment for any courses or programs by any means, after receiving proof for such claims, the ptsx will try to refund the extra payment within 30 days. The ways may include direct bank transfers or any other means agreed upon by the student and the ptsx. For any bank-related formalities during the payment process, the ptsx has no liability to pay for any damages which resulted solely due to the bank processing or negligence on the part of the student. Students are advised to take up such matters directly with the bank and may proceed to the consumer forum if not satisfied. The ptsx will try to help the students with constraints of time, workforce, and other factors.